Rental terms

01

Only the registered driver may drive

Only the driver named on the rental agreement may drive the car. Do not lend it to anyone else.

02

Return the car on time

We understand that delays happen. We plan pickups, drop-offs, and other appointments around your agreed return time, so a late return can affect our team and the next customer. Please help us keep things running smoothly by returning on time and letting us know as early as possible if you’re delayed. We appreciate your consideration.

Return the car at the time and place stated in your agreement. A free 30-minute grace period applies. After that, the late-return charge is JMD $1,000 for each started hour, capped at the car’s daily rental rate.

For example, 30 minutes late is free. At 31–90 minutes late, the charge is JMD $1,000; at 91–150 minutes late, it is JMD $2,000, subject to the daily-rate cap.

Contact us before your return time if you need an extension or a different return location. Extensions require our approval.

03

Keep the safety equipment connected

Do not unplug, cover, remove, or tamper with dashcams or other safety and security equipment. Dashcam video helps protect you and GO876 Rentals after an accident. Audio recording is disabled for each booking. Report any equipment fault to us immediately.

Our cars use GPS tracking and driving alerts for safety and security. Alerts can flag speeding, harsh driving, possible collisions, or tampering. At pickup, we’ll show you the cameras and explain what they record.

Photos, video, and monitoring data support inspections, security, and claims. Relevant records may be shared with insurers, authorities, or our security partner where necessary and lawful. Contact us with questions about your data.

04

Drive safely and use the car responsibly

Follow road rules. Do not drive recklessly or while impaired. We review safety alerts and suspicious activity before taking action. If the car is at risk or there is a serious breach of the agreement, we may arrange lawful recovery through our security partner or the authorities.

05

Return it as you received it

We inspect the car and take photos or videos before and after your rental. Check it with us at pickup and point out any existing marks or faults. Return it in the same condition, allowing for normal wear.

Return it clean, or leave standard interior and exterior cleaning to us for JMD $2,000, deducted from your deposit. Heavy stains, excessive dirt, or damage are assessed separately. We’ll provide supporting records for any extra charge.

No smoking in the car. Smoke-odour removal costs JMD $5,000 total. This includes standard cleaning; the JMD $2,000 cleaning charge is not added separately.

06

Return the car with the same fuel level

We record fuel levels at pickup and return. The cost of replacing missing fuel may be deducted from your deposit. If you return extra fuel, we’ll refund its documented value. Keep your fuel receipts.

07

Report accidents or damage immediately

Stop somewhere safe and call us immediately after an accident or breakdown, if the car is stolen, or if you notice damage. Contact emergency services first if anyone is in danger. Take photos where safe, preserve dashcam footage, and get our approval before arranging repairs.

You are responsible for damage during the rental, subject to your agreement and insurance cover. We compare inspection records and explain documented repair charges. Existing damage recorded at pickup is not charged to you.

08

Allow up to 24 hours for inspection

We may hold your security deposit for up to 24 hours after return to inspect the car properly. Within that period, we’ll explain any deductions, provide supporting records, and release the remaining deposit. Payment processing times may vary.